CCN studios Rehaul wait time

Has anybody else had issues with CCN Studios?
Seems like a super cool guy dont get me wrong, im just not sure whats going on. We sent a mask well over 3 (maybe 4?) months ago and got one progress update that it was fully stripped and then after that no messages for about 2 weeks and then we received a message saying the base coat was done. That was almost 3 months ago and we havent received a single word since and my buddy texted him a few times to see if everything was ok. If anybody knows whats up please lmk! Not trying to throw any shade i know he could have something personal going on but we wanted to see if anybody else had a similar issue! Thank ya. And Happy october🎃