Bad service is one thing, but your masks are in the mail. Why are you still letting it bother you this much? It’s a one month delay. No one is scamming you here. A little poor service doesn’t deserve all this “to-do”.
And my masks are in the mail ONLY after I asked for a refund, that’s continued bad service.
If he came in here and instead of making excuses just said “Yeah, I f’d up, and I lied.” then I’d have more respect for that. You don’t say you’re shipping a finished mask 3 times then when the buyer gets upset when you have yet to live up to your work, get upset at the buyer in return :\ You apologize for saying one thing and not following through with your word. If he said he was shipping it once, ok, twice. eh, but three times or more is getting absurd, and only decided to ship when I no longer wanted the mask. So I’m not getting what I wanted in the end because I changed my mind because I grew tired of dealing with the ridiculousness. That shows money WAS more important to him than customer satisfaction. I’m just calling him out on his bs and he won’t own up to it. That’s all I ask. You make a mistake, admit it. Not try and sweep it under the rug with another mask, one that I was already going to get, but told him to wait on it because I would just take a discount on a future mask. Don’t be fooled by that. That’s just him trying to be clever to cover his ass and make himself look like he’s trying.
well since you said dont worry and you dont want your mask in the hands of someone like me then I expect my refund.your gonna see that request from your paypal.And no its not B.S.its common courtesy to tell your paying customer how to ship a product back to you.You dont just assume customers know how to handle latex.Anytime you deal with returns or getting something sent back to you from a customer.YOU as a business owner is obligated to tell them how to handle a return.IF you DID tell them how to ship certain products back to you.And they didnt follow your instructions then thats when the customer messed it up.Like I said you told me to send it back.I did just that and all the contents that were in it.And to be honest Your version on facebook and ebay looks completely different from what I recieved.If it was a little bit off with the color I can understand.I seen many myers mask and they have shades of grey or dirty white tone to it.the mask i got had none of that.If I am promised the exact item that I am getting and did not get that exact item and you go telling me certain things look a certain way in lighting.Now that is B.S.yeah you say you know what your mask looks like cuz you made it but in the eyes of your paying customer they see what is posted by image and read the description about the item.my point is if you tell a customer “I have the exact copy of that and I can ship it out to you”.You better dam sure its THAT one in the picture.not a variant thats sitting on a shelf somewhere.I have seen and heard many stories of people selling items and the picture they post up is not exactly like the one they shipping out to their customers. AND next time when you sell certain masks and dont want to have this problem you might want to say in the item description “color may vary” and not “This is the exact copy your getting”.In the end its all about “TRUST”.people trusted you and send you their money.They are gonna expect nothing less from “great customer service”.Which you sir know nothing of. your job is to get the item that the customer wanted and purchased,reply to messages,and getting the god dam tracking confirmation to ALL your customers not just the high priority ones.
What exactly do you want done here? Your masks are in the mail regardless. Take a breather and wait for them, then post a few sentences about the bad experience and move on like everyone else does. No need to make a public scene about it. Even if you were wronged, acting like a ranting mad man isn’t going to get you anyone’s sympathy.
Alright Threat, we get it, your p***ed off. But you keep posting one after another with snidey remarks like the way you have said ‘‘haters gonna hate’’ multiple times is going to solve nothing. What’s done is done, there is no ammount of moaning gonna fix that. When you get them if you still aint satisfied (you wont) with the work or the fact that you are getting a free $200 mask then take it up with him over PM or something .
As for the guy above, that is a bit of a pathetic excuse. If Addison sent it you with stuffing inside it is pretty obvious that it should stay in there, you don’t need someone to tell you that. No wonder he thought you was a kid, I struggle to read your sentences
Don’t tell me I am taking Addisons side 100%, because I aint. I just thought that some things that were said were a bit stupid or out of hand such as bringing Addison’s health into the situation with such detail. If I had bought a mask and was as annoyed as you were Threat I just wouldn’t of dealt with him again, simple as that.
I’m not the one who said the “haters gonna hate” line, that was Addison. I was just quoting him because it made no sense to say that. Therefore, by your post, HE is also making “snidey remarks”, glad you caught on to that.
I don’t plan plan to
So you buy the masks for me, then when you have it in your possession, and boxed up, ready to be mailed the same day, then I’ll just get it form you Good, problem solved.
Good sarcasm there. Firstly I said MULTIPLE TIMES it was said, yeah glad you caught onto that. Lastly I said if you had bought a mask and wasn’t pleased (which you wasn’t) then you shouldn’t of dealt again. Very stupid of you