Update on 13/06/2015
Okay, every now and then I get PMs here from people asking me what to do as regards their bad transactions with Jonathan Fuller. It seems he is still taking money off people for items, and not delivering on what he promised. The figures are shocking to be honest, and the wait times are even crazier! It seems people only tend to google him after the fact.
My advice for anyone stumbling across this thread by googling his name, contact Deputy Samuel Pledger at the San Diego Sheriff’s Department, eCrimes Telephone Reporting Unit (TRU) 858-565-3532 . I can provide his email address if needed for those not resident in the States. He in turn will get a Sergeant Varnau to investigate.
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I’ve updated the thread title to reflect what the thread has become. I’'ll leave the original thread message below. As stated on Page 4, December the 8th was the cut off point.
First and foremost, I really didn’t want to have to resort to doing this, and the people who have followed the thread already know that. This is the last thing I wanted to do, to have to post something bad about an artist whose work I love and have many pieces of his in my collection. I really wish it hadn’t come to this, but as many people have said in this thread and on Facebook, I really have been too nice. So it’s time for this to hit the fan. No more waiting and hoping he would do the right thing. I’ve been left with no other choice. I had hoped he would see this thread / or someone would notify him of it in the past weeks, and maybe it might inspire him to finish it. But alas, it has come to this after asking him could he have it done, as it was May I bought it for a birthday present to myself. It was either the bust or a holiday… and I really needed a fucking holiday. There’s another member here, who is waiting for one also, and I’m very surprised he hasn’t contributed. I guess he is afraid of upsetting Jon and not getting his bust that he probably paid in full for also.
205 days have now passed, and I still haven’t received my item I paid $450 dollars for. I had seen his thread here on this forum advertising his Tallman Phantasm Bust ( http://www.michael-myers.net/phpBB/viewtopic.php?f=5&t=91979)
I was interested in purchasing one, and having it finished after I saw a user here post his bust, which was finished by Monte Ward. On the 17th of May I contacted Jon Fuller via his Monsterasylum website. 205 days have now passed, and after being initially quoted 3 -4 weeks for completion back in May, this is totally unacceptable to find it the 8th of December and still nothing:
The following is a transcript of every message that went from me to him and vice versa:
Purchase Transcript: from 17/05/2013 – 08/12/2013 (205 days)
Date: Fri, 17 May 2013 19:44:22 -0500
From: Odin 82
To: > monster_asylum@live.com
Subject: TallmanOdin82 has sent you a message using your contact form at: > http://www.monsterasylum.com/Page > 0 Senders email Odin 82 Just wondering what the price of a painted/ completed Tallman would be? Thank you, Conor
Jonathan Fuller: 18 May 2013 02.39am:
550.00 latex hand laid and punched hair glass custom eyes shirt and tieFrom: Odin 82
Subject: Re: Tallman
Date: Sat, 18 May 2013 09:18:09 +0100
To: > monster_asylum@live.comThank you for the prompt reply. Sounds very agreeable. What would the wait time be?
Thank you,
ConorJonathan Fuller: 18 May 2013 22.03pm
2-3 weeks. I need to order the eyes. and the hair takes my like 3-4 days
Jonathan Fuller: 19 May 2013 04.04amplease let me know if your interested in a Tallman. I can get it poured up this weekend and work on while I work on another one.
Thanks man
From: Odin 82
Subject: Re: Tallman
Date: Sun, 19 May 2013 16:16:49 +0100
To: > monster_asylum@live.comApologies for the delay. Hmm, yes I’d absolutely love to get the Tallman. It is a fantastic sculpt. How much would the resin version be?.
Regards,
ConorJonathan Fuller: 19 May 2013 21.34pm
Resin would be $450 just would have to have hand laid hair cant punch.Thanks
JonFrom: Odin 82
Subject: Re: Tallman
Date: Sun, 19 May 2013 21:38:37 +0100
To: > monster_asylum@live.comHi again,
Which would you recommend, the latex or resin version? I’d like to get the resin version but, and is that 450 dollars for it completed?. I live in Ireland and will be happy to pay shipping expenses etc.
Thanks,
Conor
Jonathan Fuller: 19 May 2013 21.44pm
The Latex version is a bit more realistic because of the punched hair. But I have yet to do a resin finished version.
Let me find a pic of a resin head that has laid hair. so you have an idea
And yes 450 is completed resinFrom: Odin 82
Subject: Re: Tallman
Date: Sun, 19 May 2013 21:55:21 +0100
To: > monster_asylum@live.comOkay, I have a better understanding now. I’d like to go with the resin version as all my other busts are latex. It would be fantastic to add your Tallman to the collection though to complete it!.
Thanks once again
Conor
Jonathan Fuller: 19 May 2013 21.58pm
When would you like to start? I take Paypal when your ready.
Thanks man
From: Odin 82
Subject: Re: Tallman
Date: Sun, 19 May 2013 22:01:51 +0100
To: > monster_asylum@live.comI’ll check how my credit card balance is tomorrow, and will send you the payment. We can work out postage at a later stage when it is ready anyway. If you’d like to send me your paypal address to send the payment, I will do it as soon as possible. Super excited about this!.
Thanks again,
ConorJonathan Fuller:: 19 May 2013 22.06pm
Very cool
Paypal is > Creature_sculpt@verizon.netThanks man
From: Odin 82
Subject: Re: Tallman
Date: Mon, 20 May 2013 15:48:35 +0100
To: > monster_asylum@live.comWould it be cool to send on partial payment, say 225 dollars, and then closer to completion I could settle the outstanding amount? Like 50% now and 50% when finished?
Thank you,
ConorJonathan Fuller: 20 May 2013 21.36pm
That works just fineThanks
JonFrom: Odin 82
Subject: Re: Tallman
Date: Mon, 20 May 2013 21:50:27 +0100
To: > monster_asylum@live.comAwesome. I just sent the first payment anyway. Thank you very much.
Conor
Jonathan Fuller: 20 May 2013 21.53pm
Awesome buddy. I’ll get started.Thanks
JonJonathan Fuller: 21 May 2013 01.31.am
thanks buddy got itJon
From: Odin 82
Subject: Re: Tallman
Date: Tue, 21 May 2013 23:40:58 +0100
To: > monster_asylum@live.comI really hope I’m not annoying you at this stage. Just inquiring, about another bust. There’s a guy trying to sell me one of your Leatherface busts also, but I’m wary. Is this one of yours? I’d love to own one of your Leatherface busts but I’d rather be sure it’s genuine, as I recall someone with a picture of one of yours, with alginate on it recasting your work in order to sell, and advertising it as latex and foam filled.
Thanks,
ConorJonathan Fuller: 22 May 2013 01.10am
Looks like mine. I also hate to annoy you but any chance to get the balance on tallman? I know asking a lot but I need to order the eyes which is 70 and hair which is another 30 that cut deep into that 250. If not no worries just dont want to leave myself short. This is how I make a living.
Thanks
JonSubject: Re: Tallman
From: Odin 82
Date: Wed, 22 May 2013 01:15:42 +0100
To: > monster_asylum@live.comNo problem at all at all. Would it be okay to give it a few days though?. Would rather my credit card bill roll over onto the following month as it has been an expensive one, and it is my work business credit card I used (oops). Also awaiting a new bank card from my bank, changing from Laser Card to Visa Debit, so PayPal will accept it, so it might be sooner than I hope.
Thanks once again >
Conor
Jonathan Fuller: 22 May 2013 01.17am
cool man thanksFrom: Odin 82
Subject: Re: Tallman
Date: Tue, 28 May 2013 20:03:56 +0100
To: > monster_asylum@live.comHello again,
I sent the second payment of 225 dollars just now.
Thanks once again,
ConorJonathan Fuller: 28 May 2013 20.10pm
Thank you so much buddy.
I have it poured and getting ready for paint.Jon
09/06/2013 13:38 Odin 82 Hey man, just said I’d check if you had any pics up on your FB page. The Tallman is looking great Super excited
From: Odin 82
Subject: Re: Tallman
Date: Tue, 25 June 2013 13:55
To: > monster_asylum@live.comHey man,
Just said I’d drop a line and see how the Tall Man bust is coming along >
Conor
Conversation started 9 June
4 August
04/08/2013 03:10 Odin 82 Hey man, I’d love to buy that Tarman. Could you do combined shipping with the Tallman bust whenever it would be ready. That is definitely the best Tarman available!
04/08/2013 03:19 Jonathan Fuller Of course I would. Sorry for the delay on tallman. Life hasn’t quit gone my way as of late… seems like one thing after another. Truly sorry And thanks for the compliment
04/08/2013 03:41 Odin 82 I love the Phantasm bust sculpt you did to bits, so there’s no rush whatsoever (I even have the suit jacket and red tie crystal waiting for it). But that Tarman one is definitely the coolest I’ve seen and it’s great to be able to witness it come to life through FB. There are are about five things I need to complete my collection, one is the Tall Man, then the Tarman from ROTLD, and here is the Holy Grail… A proper Ash from the Evil Dead (I was going to ask you how much it would be to commission that) the next is a proper Dr. Tongue from Day of the Dead, a proper Hannibal from Silence of the Lambs…and then a Werewolf in London full size. I must ask one question though… I purchased your No.10 of the Leatherface bust via a private purchase, what a kickass piece!. But unfortunately one of the eyebrows was destroyed in transportation. So I’m wondering, what would be a good glue to use to attach a new eyebrow with? It’s been about 8 years since I’ve worked with latex, so I’ve no idea which is the best tot use.
04/08/2013 04:11 Jonathan Fuller I want to redo all the pieces I did from evil dead. My favorite series. My commissions start around 3 grand for one offs. Or 1700 giving me the right to sell copies. I did evil ash henrietta and ash. Oh and evil ed4 August
04/08/2013 11:33 Odin82 I wish I was purchasing this stuff when you were doing the Evil Dead stuff, that would have been fantastic to own. Searching everywhere for them. I’ve seen the Evil Ed one, possible the Henrietta, but never the Ash bust
4 August
04/08/2013 20:35 Jonathan Fuller I need to revisit those. Def. An ash bust
24 August
24/08/2013 17:49 Odin 82 Hey man, just wondering, how far along the Phantasm bust is? HAs it been painted?. If not, I could have it sent to Monte Ward for the paint and hairing etc. I understand how busy you must be, but I’d love to take possession of it (especially before Halloween) as I had bought it for my. If it is still blank, if I recall correctly the blank price was 250, and I paid extra for it to be painted etc, 450 I think, could deduct the shipping price from the refund, that is if it hasn’t been started yet.
24/08/2013 17:50 Odin 82 for my birthday that was meant to say *
24/08/2013 18:02 Jonathan Fuller I am really sorry for the delay. I have started painting it and would like to finish it. I had to move unexpectadly and last two mintjs have been chaotic to say the least. I am getting settled in and back on track with projects. I should have it completed by mid sept
24/08/2013 18:04 Odin 82 That would be awesome. As I said earlier, if there is a Tar Man ready to go when the Phantasm bust is complete, I’d be hoping to snag both of them in the same shipping etc. A friend has asked me to decorate our local bar for halloween, so it would be cool to have these for it. Thank again man, and sorry to disturb you
24/08/2013 18:06 Jonathan Fuller Do you want a foam filled tarman ?
24/08/2013 18:07 Odin 82Yup, one of the ones you have listed on Ebay anyway. I had been looking at the RZFX one for the past year, but could never decide whether to pull the trigger, but I’m glad I waited to decide.
24/08/2013 18:08 Jonathan Fuller Awesome man I can do that5 October
05/10/2013 13:49 Odin 82 Sorry Jon. I’m going to have to request a refund. Back in May I thought I’d have this in the 3-4 week period you quoted. I didn’t mind waiting extra time. But now we’re in October I feel I have no other option but to request a refund.
5 October
05/10/2013 17:32 Jonathan Fuller I totally understand. And I am truly sorry. I never intended for this to happen. Unfortunately things on my end have been pretty bad. Losing my house bad and trying desperately to get back on track. Things have finally started going my way and things are looking better.
If you could just give me a couple weeks ill have it finished. I just ordered eyes and needles for hair punching. If not like I said I understand but I will have to make payments since I dont have the money readily available.
I have not had a customer wait like this and it truly sux.
9 October09/10/2013 19:40 Odin 82 If you are sure that it could be done in a few weeks then I’d be game for waiting a bit more time. I had intended on asking you if you’d be interested in doing some Chucky heads, something that would fit a 30" or 29" poseable armature. I know a lot of guys over on the prideofchucky boards are always looking for these to be done, so there is a possible lucrative niche market for them. The closest thing someone can get is the TNGteam chucky doll over on ebay, but these aren’t the best. Just an idea I thought I’d bounce off you and see if there’d be any interest. Could be a Chucky 1, which a lot of people are after, or a Bride of chucky head etc.
09/10/2013 19:42 Jonathan Fuller I would be down. I have always wanted to do chucky. Just heard he is one character newline goes after.
9 November09/11/2013 06:01 Odin 82 Is there any chance of having the Tall Man bust finished this year? Not to sound crude, but in all honesty… I’ve contacted Monte Ward again. He is happy to take it the way it is, and it seems he is finishing another Tall Man of yours too soon. I ordered in May and we are now in November, it’s a bit, and sorry to coin/use the english/irish term, “taking the piss”. No offence, but 6 months is fucking ridiculous.
09/11/2013 06:03 Jonathan Fuller Ill ha e it shipped out to monte end of next week. Whats his address again.
09/11/2013 06:05 Odin 82 250 for the pour, extra 200 for the finish was what we had agreed. So, whatever the shipping is, subtracted from the extra 200. I’ll email monte now for the address.
09/11/2013 06:06 Jonathan Fuller Oh shit sorry got you mixed up with a trans resin blank going to monte. Ill ha e yours don’t in two weeks Waiting on needles ro ounch hair. Ill send u an updated pic next week To punch I hate typing on a phone
25 November25/11/2013 01:06 Odin 82 Any update? It was a resin I ordered which I remember we discussed that it was laid hair and not punched etc.
25/11/2013 01:23 Jonathan Fuller Going out to you first week of december.
Original Thread Post Below:
How Long to wait for a Purchase??
Thought it would be a good place to ask some fellow collectors for their advice.
I ordered a bust from someone, finished etc. Just like all my orders, I pay upfront, as those who I buy from have a good reputation online. Unfortunately this time, I’ve been waiting over half a year. It was a pretty straightforward bust from a mold etc. The seller seemed to have a good reputation online, so I wasn’t worried about the delay. I know some have full-time jobs and their work is done in their spare time. For me though, 6 months is pushing it, and from a bit of contact with others, I’ve heard this person can take over a year to finish an item. I don’t want to name anyone, but I’ve heard some pretty drastic stuff about this guy and his work ethic since from private discussion with some other reputable artists. It’s a bit worrying, considering I could have used the money for a holiday or something else. It seems that a lot of people have had this situation with this person - so it begs me to ask, how can people like this have a great reputation online, when away from the internet it is completely the opposite?.
What’s the longest people usually have to wait for a bust to be completed?. And what would be your cutoff point, when you’d say enough is enough?.
Thanks everyone.