I’m not sure how a dispute works, never had to do one before. He finally got back to me and said my mask is in his next batch to be completed and he will be starting it next week. I asked how long it will take because some folks have been waiting since November for their mask. Still waiting on his response. If I can’t get a firm completion date to my liking, then I’m going to dispute and try for a refund.
So if you used PayPal there is a 180 day window to dispute. If you are beyond that, to my knowledge, there is no support they’ll give. Could call them and see.
Your issuing bank might allow for disputes outside the 180 day window, but again, would need to call.
Basically with PP, I would call them, give the transaction, give the info for why I am disputing. There might have been a affidavit to confirm the dispute. I’d give any supporting info for my claim, then it was a waiting game. Normally disputes are 7-14 days for a decision.
That repaint makes me actually want an H18 because when I seen the initial paint jobs I was pretty heartbroken at how sloppy it was.
Sounds like he had some personal things going on. He just posted an update on FB for the first time since April.
8 recently completed masks are being shipped tomorrow and the next 2 batches to be shipped by end of July. Sounds promising.
Edit: Instead of relying on paraphrasing, I just thought I’d copy the most recent update from Facebook for those who haven’t seen it.
kreationx
July 7 at 5:10 PM ·
Another 8 masks shipping tomorrow.
I have 22 more masks left to redo.
If you are waiting on your mask repaint and didn’t get an email confirmation from this batch, yours is in the next 2 batches. All should be shipped by end of July.
If you have questions. Email me from the site. Social media doesn’t always get seen. My inbox here and instagram is usually filled with “can you post a video how to make a mask” and so on.
Thanks to everyone for their patience. Lots of life issues came up during the past few months and I can’t thank everyone enough for staying cool and giving me time to complete their orders.
you guys should be receiving your mask soon. I received mine last Thursday and it looks outstanding. Really happy with the job he did on it. I had sent my mask out for the re-paint in March.
Thanks for the update! Have any pics you can share? Excited to get mine soon. Did he send you shipping info?
Hey there! I would have definitely posted pics, but I left out of town this morning and I won’t be back home until Sunday night. I will take some pics once I get back home. He did indeed give me a shipping update. He sent me an email the night the shipping label was created, and a day or two later the mask was shipped via USPS Priority mail.
That’s great, thank you again for the update. Glad you are happy with the work he did for you.
Has anyone heard from him with an update?
I’ll be getting my creep he repainted back on Tuesday.
Did you get your creep back yet? All the H40’s were supposed to be finished and shipped by end of July, but here we are with more delays. Yet, he has apparently started working TOTS H78 Rehauls. I’ll be very disappointed if these final H40’s that he’s doing don’t turn out well. Guess we’ll wait and see.
Yep it came in Tuesday.
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Looks awesome!!! I’m really wanting mine converted. Money keeps slipping through my hands on other things.
Looks fantastic buddy
Thank you!
Looks great! Glad you got it when you were expecting it.
Still waiting on my rework…seems he’s behind on these old orders yet doing new work. I’m just about to file my PP dispute and be done with it
I’m just about there myself. Tired of false promises and then seeing time spent on new work. I get it’s a business and marketing is important for a steady stream of customers, but take care of your existing customers first. Frustrating and disappointing. Giving 2 weeks to have my mask in hand or I’m done.
I messaged him last Tuesday and zero response. But he’s actively posting on his FB so I’m done with this guy.